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AR try-in-your-space

The cheapest return prevention there is.

For: Retail ecommerce, merchandising, customer experience

22%
Lower return rate on AR-viewed SKUs
2.4×
Time on product page
900 ms
USDZ generation, then cached

The problem

Furniture, appliances and fixtures get returned because they did not fit, or because the colour read differently in the customer's room. Both are answerable before purchase and neither is answered by a photograph.

What we do about it

One-tap AR from the product page: true-scale placement with plane detection and occlusion, generated automatically from the same asset that drives the configurator. iOS gets USDZ, Android gets Scene Viewer, headsets get WebXR — one source, three targets, no separate asset team.

How the work runs

  1. 1

    Derive AR assets automatically

    USDZ and AR-optimised glTF generated in the build, budgeted separately from the desktop scene because phones have less memory and less patience.

  2. 2

    Get scale right

    Real units end to end. The single most common AR failure is a model authored in centimetres presented as metres.

  3. 3

    Configure, then place

    The customer configures first, then places their exact configuration — not a generic model of the product family.

  4. 4

    Measure what it changes

    AR engagement tied to return rate by SKU, so the investment is defensible after the launch excitement fades.

The objection we hear most

“AR felt like a gimmick when we tried it.”

It usually is, when the model is generic and the scale is wrong. Placing the customer's own configuration at true scale is a different product to placing a stock model.

Proof

Where we have done this

Modular kitchen retailer · 2024

Three studio visits became one

3 → 1
Studio visits per sale
26%
Higher average order value
0
Unmanufacturable plans reaching the factory

Bring us the product you were told could not be configured.

Tell us the option count, the CAD you already have and the frame budget you need to hit. An engineer reads it and replies with a straight answer — including when the answer is that good photography would serve you better.

We reply to every enquiry within one business day, in your timezone — with a frame budget, not a brochure.